29 August, Thursday, 2024
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Woman suffers nasty burn scars across her entire face after botched Thai laser facial

Issada Aisiri said the marks had affected her work as a small-screen TV host as she regularly had to go on camera and appear in front of an audience with damaged skin

A woman has suffered nasty burn marks on her face after she got a laser facial in Thailand that went wrong.

TV host Issada Aisiri visited the unnamed clinic in Bangkok to get an anti-acne and laser treatment a month ago. While undergoing the procedure, she said she felt an intense heat but thought it was a normal part of the process. But long after the treatment, the stinging continued and she thought something must be wrong. Clinic staff offered to give her oral steroids for relief, which she said she refused as they were not prescribed by a doctor. Hours later, while Issada was calling a different doctor for first aid, strips of dark brown and red burns appeared across her forehead and cheeks.

Issada said the marks had affected her work as a small-screen TV host as she regularly had to go on camera and appear in front of an audience. She had also cancelled an anticipated scuba diving trip as she feared sun exposure would make her condition worse. The clinic offered to give her corrective treatment, but she declined saying she never wanted to go there again as she was traumatised by the experience. Clinic employees said the staff who had administered the treatment was recently hired and unfamiliar with the new equipment.

Issada said the clinic’s lawyer called a few days later to acknowledge her complaint and provide compensation. But weeks later, no reimbursement or monetary aid had arrived. Writing online on September 22, she said: “I have received an apology from the doctor and staff responsible for the mistake, but have heard nothing from the clinic’s executives. Until now, there is still no compensation from the clinic.”

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