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Woman ‘denied entry’ at boarding gate after staff claim she doesn’t have ticket

Marley Stevens was heading to San Francisco in the US with Frontier Airlines only to find herself blocked from a flight she had a ticket for, the TikToker claimed in a viral video

A woman claimed she was “denied entry” to a plane due to her seat being taken up by someone else – despite having a ticket for the flight.

Marley Stevens was headed for a holiday in San Francisco, US, only to arrive at the airport to be turned away at the gate, she claimed. The 20-year-old allegedly arrived two hours early, checked in her bag with Frontier Airlines, and went through security.

Moments later, once at the gate, she claims staff turned her away – saying she was “not on this flight”, despite the young woman holding a ticket in her hand. Marley claims to have also been told her “seat must already be taken” by someone else and been put in a queue with several others who reportedly had the same issue.

“I got back to my gate and we still had 45 minutes until boarding, so I just worked on some homework until they called us to board,” Marley, a student living in Georgia, US, explained.

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