 was cancelled just before take-off. After an hour on the tarmac in 32-degree heat, a sheepish text message was dispatched to 150 phones: 'Your rights were emailed to you.' Air trouble this summer has been par for the course, but few things prepare you for the indifference that follows a budget-flight cancellation in 2023. Sponsored As you disembark, there is nobody to greet you and answer your questions; it is everyone for themselves. An email drops with a link to a refund form, but the link is broken. Booking a new flight tomorrow will cost £400 — plus a night in an airport hotel — and good){kind=link}
In July, my flight home from Vienna with a low-cost Hungarian airline (I’ll leave you to guess which one) was cancelled just before take-off. After an hour on the tarmac in 32-degree heat, a sheepish text message was dispatched to 150 phones: “Your rights were emailed to you.”
Air trouble this summer has been par for the course, but few things prepare you for the indifference that follows a budget-flight cancellation in 2023.
As you disembark, there is nobody to greet you and answer your questions; it is everyone for themselves. An email drops with a link to a refund form, but the link is broken. Booking a new flight tomorrow will cost £400 – plus a night in an airport hotel – and good
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