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HomeSourcestelegraph.co.ukWFH is killing our productivity – even Zoom agrees

WFH is killing our productivity – even Zoom agrees

Covid put an end to the daily office commute for most of us, but increasingly bosses – and employees – are changing their minds about WFH

In the not so distant past, working from home was being hailed as idyllic. Covid brought an accidental workplace realisation, showing us how pointless it had been to dress smartly below the waist, how unnecessary to buy lunch every day, and how foolish to spend hours every day on gridlocked roads and cramped, delayed trains.

The white-collar workers of the world were thus liberated from the tyranny of ironing and £5 takeaway coffee – and they performed better at work because of it. During the pandemic, one study found a 6 per cent average increase in individual worker productivity at American Fortune 500 companies, while another put it at 5 per cent. It was all very good for business: companies could slash costs by closing their expensive city centre offices – as Google, Meta, John Lewis and Sainsbury’s all did – without any fear that employee output, and in turn revenue, would be affected.

But three years on, the working from home bubble has burst. In January 2021, as many as 14 per cent of all vacancies advertised in Britain were for fully remote work, but this has now fallen by more than half to just 6 per cent, according to data from British jobs firm Adzuna. The proportion of hybrid vacancies is also now more than eight times higher, rising from 2 per cent to 19 per cent, as companies cut back on the number of employees allowed to work entirely remotely.

Some firms, like Goldman Sachs and JPMorgan, are demanding staff return to the office full-time and others, including Apple and Blackrock, have abandoned fully remote work and ask staff to be in the office at least three or four times a week. This week, the irony was not lost on anyone when video conference app Zoom followed suit, telling its workers they must turn up in-person at least two days a week if they live less than 50 miles away.

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