![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/tui-customer-fuming-after-paying-4000-for-holiday/&media=https://uknews.evprotec.com/wp-content/uploads/2022/11/0_PAY-TUI_HOLS_DN00.jpg&description=Nicola Wilsher, from Sheffield, South Yorkshire, arrived back at Manchester Airport following her TUI holiday to Turkey only to discover her daughter's bag hadn't left the terminalNicola Wilsher with husband Peter, and daughter Kaela and son Max behind A TUI customer was left fuming after forking out £4,000 on a family holiday to Turkey - only to end up spending the entire trip without one of the cases, she claims. Nicola Wilsher says she travelled from Manchester Airport to Turkey to discover her daughter Kaela's bag was still at the UK travel hub. The 49-year-old from Sheffield, South Yorkshire flew out to Antalya with her family for eight days and quickly realised her 18-year-old daughter's suitcase was missing, she claims. Nicola says she ended up having to spend an extra €500 on clothes and essentials for Kaela. Brits warned over new scams appearing when post-Brexit travel rules kick in Nicola said the case never left Manchester Airport Her daughter was without the bag for a week The missing suitcase also contained antibiotics that Kaela was put on for a water infection. Childminder Nicola claims after complaining to TUI about the lost case she was given £75 from the holiday company. She took to Facebook whilst on holiday to vent about the incident, writing: "I've never felt so angry or so uncared for on holiday before. I get sent emails and text messages all day long, telling me you're here to help 24/7. "Well, after four days with no luggage, your hotel has told us she's just the representative in the hotel and can't help, wtf. "She even told us to switch on our data roaming and use our own phones to call TUI UK as she can't. "We've been offered £25 a day. What the hell can you buy for £25 when you have nothing? Especially, when we have to wait up to 14 days to receive it. "I'm never booking with TUI again, this is our third holiday with you this year and it's cost us thousands to come away - now we are being told to sort this out ourselves. "We checked our){kind=link}
Nicola Wilsher, from Sheffield, South Yorkshire, arrived back at Manchester Airport following her TUI holiday to Turkey only to discover her daughter’s bag hadn’t left the terminal
A TUI customer was left fuming after forking out £4,000 on a family holiday to Turkey – only to end up spending the entire trip without one of the cases, she claims.
Nicola Wilsher says she travelled from Manchester Airport to Turkey to discover her daughter Kaela’s bag was still at the UK travel hub.
The 49-year-old from Sheffield, South Yorkshire flew out to Antalya with her family for eight days and quickly realised her 18-year-old daughter’s suitcase was missing, she claims.
Nicola says she ended up having to spend an extra â¬â500 on clothes and essentials for Kaela.