 generators. These customers are part of the government's FIT scheme which encourages the use of renewable energy. FIT customers get money after selling back energy that they generate. But customers of Good Energy and F&S Energy have been overcharged with unauthorised payments and received less in FIT payments than they were entitled to. Good Energy has agreed to refund more than £453,000 to all of its feed-in tariff generators that have been charged this unauthorised administration fee. These customers will also receive a goodwill payment totalling £200,000. Each customer can expect to receive £25 back per installation for each charge applied, plus VAT, a 3,3% uplift to the refund and a goodwill payment. While F&S Energy FIT has agreed to pay £94,040 to all FIT generators plus a £50,000 goodwill payment charge. These customers can expect either £20 or £100 per installation for each quarterly charge applied, £55 or £100 for each biennial meter verification charge, plus VTA and a good will payment gesture. The Sun has asked Ofgem for the minimum and maximum amount each F&S customer will get, and we'll update this article once we know more. All customers should be completely refunded by the end of November. Customers will be refunded automatically into the bank account associated with their account - so make sure everything is up to date. The compensation includes households who use sustainable energy resources such as solar panels, as well as farmers who may have wind turbines. How to get help with energy bills If you're looking for help with your energy bills, there are a few options, dependin){kind=link}
THOUSANDS of renewable energy customers will be compensated after being overcharged due to billing errors.
The refund will be good news for customers as more and more people try to cut costs amid the cost of living crisis.
Energy regulator Ofgem today said two renewable energy companies overcharged their feed-in tariff (FIT) generators.
These customers are part of the government’s FIT scheme which encourages the use of renewable energy.
FIT customers get money after selling back energy that they generate.