![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/morrisons-shoppers-furious-over-payment-issue-that-is-cancelling-online-orders/&media=https://uknews.evprotec.com/wp-content/uploads/2022/11/2_Morrisons-shoppers-furious-after-online-orders-cancelled-in-mystery-glitch.jpg&description=Exclusive: Morrisons confirmed to The Mirror that some shoppers are experiencing problems when trying to order a delivery online - but refused to say what is causing the surge of complaintsSome customers are struggling to get an order deliveredMorrisons has admitted some customers are experiencing issues when paying online - with shoppers complaining that their deliveries are being cancelled "without warning". In some cases, customers say their payment details are still up to date and valid - leaving them baffled as to why they can't get their shop. Others said their orders were scrapped by the supermarket just hours before they were due to be delivered, while some say they can't put through new orders either. Morrisons confirmed to The Mirror that some shoppers are experiencing problems - but refused to say what is causing the surge of complaints. The supermarket claimed "a small number of customers" are being affected and said it is "working hard" to resolve the issues. The Morrisons Twitter page has been hit by dozens of complaints from unimpressed shoppers. Are you a Morrisons shopper who is experiencing payment issues when trying to order online? Let us know: mirror.money.saving@mirror.co.uk Morrisons has admitted some customers are experiencing payment issues ( Bloomberg via Getty Images) One customer said: 'What is going on with your online orders? 'You have cancelled our order twice even though our payment card is up to date and valid. 'I tried your call centre but they just cut me off after I waited 40 minutes. Will our order go through or shall we go elsewhere?' Another asked: 'Why has my order been cancelled late night before the morning of delivery? 'There is nothing wrong with my payment details. You have taken payments from the same details the last several orders… 'And why is there no checks and warnings before this!' A third said: 'Won't take payment and now won't let me order again. 'Customer services can only apologies that it won't work and admits){kind=link}
Morrisons confirmed to The Mirror that some shoppers are experiencing problems when trying to order a delivery online – but refused to say what is causing the surge of complaints
Morrisons has admitted some customers are experiencing issues when paying online – with shoppers complaining that their deliveries are being cancelled “without warning”.
In some cases, customers say their payment details are still up to date and valid – leaving them baffled as to why they can’t get their shop.
Others said their orders were scrapped by the supermarket just hours before they were due to be delivered, while some say they can’t put through new orders either.
Morrisons confirmed to The Mirror that some shoppers are experiencing problems – but refused to say what is causing the surge of complaints.