12 September, Thursday, 2024
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HomeSourcesthesun.co.ukMajor energy company to launch trial rewarding customers during off peak times

Major energy company to launch trial rewarding customers during off peak times

One of the UK’s biggest energy companies is launching a new trial that rewards customers for not using energy during peak times.

Currently being tested by 1,000 customers, the ‘Power Payback’ feature could save all of those who subscribe to Utilita £61m annually.

They’ll be incentivised to avoid usage between the hours of 17:00-22.30 by crediting their meters equivalent to the supplier’s cost savings.

As part of the trial, customers will receive an SMS notification one hour before each ‘payback’ event, of which there will be one per week.

If successful, the energy supplier plans to offer the scheme to all eligible customers from winter 2023 onwards.

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