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HomeSourcesmirror.co.uk'I tried click-and-collect at Primark

‘I tried click-and-collect at Primark

Primark has expanded its click-and-collect service to 32 more stores, but just how easy is it to use? Mirror writer Danielle Wroe tried it out for herself, and got more than she bargained for

After launching its long-awaited click-and-collect service at 25 stores back in November, Primark announced today it would be expanding the scheme to another 32 locations in welcome news for shoppers.

The service was originally trialled last year in north-west England, Yorkshire, and north Wales, but the latest update will see customers in and around Greater London get the chance to shop from the comfort of their sofa, with click-and-collect services being added to Primark stores in areas including Oxford Street, Hammersmith, Croydon, and Hackney.

But just how worthwhile is the service, which currently only allows you to shop for kids’ toys, clothing, and nursery items? Mirror writer Danielle Kate Wroe tried out the scheme herself when it first launched at her local store – and spent over two hours trying to buy something after the website crashed.

Here, she details her experience.

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