. The organisation runs a safety net compensation scheme for people who have been injured by untraced drivers, those without insurance, and in some cases foreign motorists. An estimated £30 of all insured drivers' premiums goes towards the MIB, which receives tens of thousands of claims a year. Criticism is now mounting on Dominic Clayden, the MIB's chief executive, after new analysis revealed there was a 47 per cent increase in the time it took the organisation to settle claims in the five years to 2022. The average time to settle a claim is now exceeding a year, something which did not occur even during the height of the pandemic. The Telegraph has spoken to one family whose battle for compensation following a life-changing hit-and-run incident took nearly a decade. It coincides with a dramatic fall in the number of employees by nearly a quarter over the same five-year period. Lawyers have said it is increasingly hard to get through to case handlers at the organisation's Milton Keynes headquarters. The delays - even to interim payments - are preventing vital rehabilitative treatment, they have warned. Chief's pay rose from £562,000 to £1,150,000 At the same time, Mr Clayden enjoyed a pay increase of 206 per cent, rising from £562,000 in 2017 to £1,150,000 last year. He has previously boasted of his 'transformation' programme and drive to 'digitise' the organisation, in contrast to offering a 'telephone-based' service. Ann Daly, whose son Kieran suffered life-changing brain injuries when he was knocked down in a hit-and-run incident at the age of 23, had to fight for eight years to secure a significant final payout. She believes the delays, which prevented him seeing a neuropsychologist for 16 months, hampered his chances of living an independent life. 'To double the CEO's pay when they're losing staff and performing so badly, I just couldn't believe it,){kind=link}
There was a 47pc increase in time the Motor Insurers’ Bureau took to settle claims in five years to 2022, while chief’s pay increased 206pc
Experts have warned that lives could be ruined because of growing dysfunction at the Motor Insurers’ Bureau (MIB).
The organisation runs a safety net compensation scheme for people who have been injured by untraced drivers, those without insurance, and in some cases foreign motorists.
An estimated £30 of all insured drivers’ premiums goes towards the MIB, which receives tens of thousands of claims a year.
Criticism is now mounting on Dominic Clayden, the MIB’s chief executive, after new analysis revealed there was a 47 per cent increase in the time it took the organisation to settle claims in the five years to 2022.