![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/family-trapped-in-filthy-flooded-butlins-room-while-rats-swam-around-outside/&media=https://uknews.evprotec.com/wp-content/uploads/2023/09/0_Butlins-Minehead_02.jpg&description=Haylee Shave claims her family's apartment at Butlin's in Minehead "stank with filthy water coming up through the floor" while "rats were swimming outside the rooms" The family's room at Butlin's was flooded by two inches of water A family claim their rooms at Butlin's "stank with filthy water coming up through the floor" while "rats were swimming outside". Haylee Shave says the accommodation at Minehead was "completely flooded with filthy contaminated water". The resort was flooded in two inches of water this week and some guests did praise the resort for its efforts considering the conditions. Following torrential downpours, the resort had to shut down its pool, restaurant and Centre Stage entertainment venue on Sunday. Then on Monday, Butlin's announced it would close down completely until Thursday. Haylee said: "We were stuck there with our rooms completely flooded. Worse still, the water in the apartments wasn't rain water from outside, it was filthy contaminated water that came up from under the floors - and it it stank. Rats were swimming about outside trying to find high ground. Amazon announces two days of big sales, including savings on Shark Holidaymakers wading through the flooding at the site ( SomersetLive/BPM) Rats were said to be swimming around in the water ( Media Wales) "The response from Butlin's was shocking. No provisions in place and no updates, just a text saying the pool will be closed. On my third call to in-house services to get an update about moving us, they advised I should try to drive home - even though the main road out of Minehead was shut at the time with police turning everyone back. "They opened one studio room outside the Skyline, directing people there for 1.30pm and leaving everyone outside in the rain while doing sound checks until 2.30pm. Everyone was cold and wet, standing ankle deep in water for hours, it was ridiculous. We had no contact and no apology. They should be at least be apologising for a lack of communication, w){kind=link}
Haylee Shave claims her family’s apartment at Butlin’s in Minehead “stank with filthy water coming up through the floor” while “rats were swimming outside the rooms”
A family claim their rooms at Butlin’s “stank with filthy water coming up through the floor” while “rats were swimming outside”.
Haylee Shave says the accommodation at Minehead was “completely flooded with filthy contaminated water”. The resort was flooded in two inches of water this week and some guests did praise the resort for its efforts considering the conditions. Following torrential downpours, the resort had to shut down its pool, restaurant and Centre Stage entertainment venue on Sunday. Then on Monday, Butlin’s announced it would close down completely until Thursday.
Haylee said: “We were stuck there with our rooms completely flooded. Worse still, the water in the apartments wasn’t rain water from outside, it was filthy contaminated water that came up from under the floors – and it it stank. Rats were swimming about outside trying to find high ground.
“The response from Butlin’s was shocking. No provisions in place and no updates, just a text saying the pool will be closed. On my third call to in-house services to get an update about moving us, they advised I should try to drive home – even though the main road out of Minehead was shut at the time with police turning everyone back.