THE Sun’s Squeeze Team wins back money for readers who have had a refund or billing issue with a company and are struggling to get it resolved.
This week, we helped a man who paid twice for his luggage due to a booking error to get his money back after the airline refused to give him a full refund.
I paid £255 to take three bags on my return flights from London to Sofia in Bulgaria, but they didn’t appear on my booking confirmation.
So I paid again, but when I discovered I’d mistakenly booked six bags, easyJet refused to refund me the full amount.
Can you get the airline to change its mind?