![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/bt-stops-offering-traditional-landlines-to-new-customers/&media=https://uknews.evprotec.com/wp-content/uploads/2023/09/0_Silver-Voices-director-Dennis-Reed-is-campaigning-to-save-free-TV-licences.jpg&description=If BT customers still want a landline, they will need to sign up for new Digital Voice technology which sees phones connected through a broadband router BT is taking the next step in its controversial new home phone service rollout from this week - and will no longer be offering new customers traditional landline services. Instead, if they still want a landline they will need to sign up for new technology which sees phones connected through a broadband router. This is the next step in the firm's plans, which will see the old analogue copper wire system replaced by Digital Voice phones with the aim of switching around 10 million remaining households over by 2025. While the copper wire system that has existed since Victorian times needs to be replaced as it is no longer fit for our modern era. But a campaign group has called for a halt to it, due to several reports of consumers being cut off from their phones - in some instances for as much as several days - since they were moved on to the new technology. There are also worries the switch will leave older people in the lurch should they face problems with broadband connection or power cuts. Around 95% of over-65s have a landline - trusted, legacy technology which works in these instances. Digital Voice needs a broadband connection and electricity for it to work. Dennis Reed, director of the organisation Silver Voices says that since the roll-out was restarted by BT this summer following a pause of around a year, he has been contacted by several members who have experienced problems. Mr Reed said: "We have had a continuous stream of emails from people saying they are dissatisfied with having been switched over, many of whom are over 70 - despite the fact people in this age group should only have been moved on a voluntary basis." Silver Voices, which campaigns on issues affecting older people, now want to see another pause on the rollout until the problems are ironed out. Mr Reed added: "BT have said they aren't moving){kind=link}
If BT customers still want a landline, they will need to sign up for new Digital Voice technology which sees phones connected through a broadband router
BT is taking the next step in its controversial new home phone service rollout from this week – and will no longer be offering new customers traditional landline services.
Instead, if they still want a landline they will need to sign up for new technology which sees phones connected through a broadband router. This is the next step in the firm’s plans, which will see the old analogue copper wire system replaced by Digital Voice phones with the aim of switching around 10 million remaining households over by 2025.
While the copper wire system that has existed since Victorian times needs to be replaced as it is no longer fit for our modern era. But a campaign group has called for a halt to it, due to several reports of consumers being cut off from their phones – in some instances for as much as several days – since they were moved on to the new technology.
There are also worries the switch will leave older people in the lurch should they face problems with broadband connection or power cuts. Around 95% of over-65s have a landline – trusted, legacy technology which works in these instances.