![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/boss-of-supermarket-refusing-to-install-self-checkout-tills-slams-them-as-disrespectful/&media=https://uknews.evprotec.com/wp-content/uploads/2023/07/0_CEO-of-supermarkets-refusing-to-install-self-checkout-machines-says-their-disrespectfulhttpsw.jpg&description=The president of a regional supermarket chain that refused to implement self-checkout machines at its stores has slammed them as 'highly disrespectful' It was an announcement that left many customers thrilled - a supermarket chain that REFUSED to install self-checkout tills. Sparkle Markets — which is based in Eastern Ohio, Western Pennsylvania and West Virginia — announced they would not be introducing any self-checkout machines as they 'limit human interaction.' Now he has spoken out about why he made the move - which many customers branded 'brilliant'. Explaining his reasoning, Vincent Furrie, 70, said: "I think it's very disrespectful to walk in and have nobody waiting on you," he told The U.S. Sun. "I'm spending my money in your store. I'm giving you the profit that you need to make and maintain this store, and you're trying to do away with your employees, which are my neighbors and friends and relatives," Furrie said. "That doesn't make any sense." And he know it paid off - because the Sparkle location in New Castle, Pennsylvania saw its revenue spike 15 percent after the local Walmart implemented new self-checkout lanes, before bringing back traditional cashiers. But Furrie told the US Sun that he would rather use that money to hire an employee, who he said would be able to get more done, than invest in tech. "Many big grocery brands have decided to phase out their cashiers and replace them with self-checkout machines," wrote Furrie in the original statement. "They believe limiting human interaction is the future of retail shopping." He reiterated his belief that there are benefits to employing real people to work as cashiers. "Employing our neighbours not only benefits this company, it also benefits our communities," he wrote. "In times like this, jobs are more important than ever. We value the person at the register — we hope you do as well. Helping one another just cannot be replaced." Customers took to the comments of the company's Facebook post to expres){kind=link}
The president of a regional supermarket chain that refused to implement self-checkout machines at its stores has slammed them as ‘highly disrespectful’
It was an announcement that left many customers thrilled – a supermarket chain that REFUSED to install self-checkout tills.
Sparkle Markets – which is based in Eastern Ohio, Western Pennsylvania and West Virginia – announced they would not be introducing any self-checkout machines as they ‘limit human interaction.’
Now he has spoken out about why he made the move – which many customers branded ‘brilliant’.
Explaining his reasoning, Vincent Furrie, 70, said: “I think it’s very disrespectful to walk in and have nobody waiting on you,” he told The U.S. Sun.