. Technically, airlines can make the correction at the airport, but most will refuse to do it. MyTrip is a trading name of the Swedish-based Etraveli Group, one of Europe's largest online agencies. I got in touch to see if anything more could be done to rescue the situation. In response, a MyTrip agent telephoned Mr Clarke to say he would give the airlines full control of the booking, which might hel){kind=link}
When our reader was told to re-book a return flight due to a spelling mistake on the booking, our expert stepped in
Gill Charlton has been fighting for Telegraph readers and solving their travel problems for more than 30 years, winning refunds, righting wrongs and suggesting solutions.
Here is this week’s question:
I am travelling from London to Brisbane with my wife and our baby son for a wedding, stopping in Los Angeles to break the journey. We booked the flights through online agent MyTrip as it came up with a much cheaper itinerary involving fewer airlines. The ticket was issued by Austrian Airlines but we will be flying with United Airlines and Qantas.
A few days ago I was collating all the documents and noticed that my wife’s surname was spelled Smth instead of Smith.