. The group said PwC would still seek to secure a sale of the firm. The Sun has asked Made.com what will happen to existing customers orders. It comes after Made.com put itself up for sale last month following a slump in value after going public last June. It remains unclear as to whether recent customer orders will be fulfilled. Customers will need to get in touch on the company's website, as we've noted that the retailer's phone lines are redirecting customers here. The news comes after several major retailers collapsed in recent years. Corner shop chain McColl's went bust back in May 2022 leaving 16,000 out of a job and 1,100 stores empty. Department store, Debenhams went bust back in April 2020 - a move which left 22,000 out of a job. What if I've ordered from Made.com and my item hasn't arrived? According to Citizen Advice, if you bought an item from a shop before it closed down, you do not have an automatic right to a refund. But if you ordered an item and it never arrived there are a number of ways to claw your money back. Customers should firstly try and get in touch with the company or its appointed administrators and ask for the item purchased or a full cash refund. How do I request a refund if I can't get in touch with Made.com? If you can't get h){kind=link}
MADE.COM is set to appoint administrators after rescue talks to find a buyer for the group failed.
The online furniture firm has filed a notice to appoint administrators, while shares in the London-listed group have been suspended.
It comes after the company recently halted orders to new customers after abandoning hopes of getting a buyer to save it and inject the cash needed to stay afloat.
The company currently employs around 700 staff.
In a statement, Made.com said it took the decision to suspend new, online orders from October 26.