By 2032, McDonald’s plans to remove its self-serve drink fountains in all its locations. The company said the change would allow a more hygienic dining experience that also thwarts theft
McDonald’s is reportedly set to make a major change to how it works – and not all customers will be pleased.
The national chain is reportedly set to AXE the self-serve drink machines – in favour of employees pouring customers drinks instead.
The divisive move, first reported by The State Journal-Register of Illinois, is set to disappear as owners raise problems with hygiene, theft, and consumer eating habits.
Instead, there will be a drink machine behind the counter that workers will use for all dine-in and take-out orders. Several local franchise holders have reported that the big change comes from corporate, which plans to begin the transition in Summer 2024.