25 September, Wednesday, 2024
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HomeUK NewsPoliticsAirlines will be forced to be upfront about hidden fees

Airlines will be forced to be upfront about hidden fees

Customers set to benefit from companies revealing extra charges earlier in the buying process, under government plans

Airlines will be forced to be more honest about the full cost of tickets, as part of government plans to stamp out hidden fees.

Ministers have promised action against rip-off firms, including airlines, which add unavoidable charges at the checkout, a practice known as “drip pricing”.

They will also take action against fake reviews and confusing labels, both of which make it harder for consumers to judge a product or a service.

It came as new research showed that nearly three quarters, 72 per cent, of transport websites, including rail and air, include hidden fees in the prices of their products.

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