 An elderly couple are 'furious' after Ryanair charged them £110 to print their boarding passes when they downloaded their return ones by mistake. Ruth Jaffe, 79, and her husband Peter, 80, were flying from London Stansted to Bergerac in France when they accidentally downloaded the wrong passes. The couple, from Ealing in west London, were due to be flying with the budget airline last Friday and said they had checked in for their flight online the day before. Retired GP Ruth said she had already paid £22 for seats so her and her husband, who is disabled, could sit together. But when they arrived at the airport, Ruth said she realised she had mistakenly downloaded the boarding passes for the return flights. She claims she went to the desk but was 'disgusted' when Ryanair charged her and Mr Jaffe £55 each to print the correct passes. Ruth and Peter were flying to Bergerac in France with Ryanair (Picture: Kennedy News and Media) When asked, the airline said the couple had been 'correctly charged the airport check-in fee of £55 per passenger'. Ms Jaffe said: 'The website was very confusing, they're trying to get you to add on this and that. 'I didn't realise I was checking in for the coming home flight. At the airport, I tried to get the boarding card and it said check in is closed and I needed to go to the desk. 'They said that's £55 per person. I thought it was absolutely disgusting but I had no option so paid up. It was very stressful. 'The nice girl at the desk told me to complain to Ryanair. I could afford to pay it but it made me furious. We're lucky we can afford it but for a family it would be absolutely disastrous.' The couple had already paid £278 for their return flights to France with Ryanair. Ryanair charged the couple £110 to print their boarding passes when they accidentally downloaded their return passes (Picture: Kennedy News and Media) Ms Jaffe's daughter){kind=link}
NEWS… BUT NOT AS YOU KNOW IT
An elderly couple are ‘furious’ after Ryanair charged them £110 to print their boarding passes when they downloaded their return ones by mistake.
Ruth Jaffe, 79, and her husband Peter, 80, were flying from London Stansted to Bergerac in France when they accidentally downloaded the wrong passes.
The couple, from Ealing in west London, were due to be flying with the budget airline last Friday and said they had checked in for their flight online the day before.
Retired GP Ruth said she had already paid £22 for seats so her and her husband, who is disabled, could sit together.