![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/i-had-to-collect-my-daughters-passport-in-hungary/&media=https://uknews.evprotec.com/wp-content/uploads/2023/08/0_SWNS_PASSPORT_POSTAGE_001.jpg&description=Attila Cseke, had to fly to Hungary to collect a passport for his daughter after a postal delay and requested compensation for the £300 trip, but was not impressed with the offer A dad forced to fly to Hungary at a cost of £300 to collect a passport following a postal delay was left raging when he was offered a measly eight stamps in compensation. Dad Attila Cseke, from St Andrews, Scotland, cancelled his daughter Liah's passport when it hadn't arrived ten days after his son Mate's - despite both being posted on the same day. The 50-year-old applied for a new passport but was worried it wouldn't reach their home in time for their holiday three weeks later - so he spent £300 on an overnight trip to Hungary to collect the document. On his return Attila, who is originally from Hungary, asked Royal Mail for compensation. However, he was left raging when he received a book of eight first-class stamps by way of an apology. Attila told the Daily Record : "They are just not considering the human element of this at all. The whole thing was very distressing. It was shocking to see how a big company can approach a situation like this. "I've worked in hospitality for years - it's really important to remember you're dealing with a person, not just a case number. They said they'd followed the process, but I feel this just ridicules the customer." Attila sent off passport application forms for Mate, 17, and Liah, 14, in early May. The dad, the kids, and his wife Anita, 50, were flying to Gran Canaria on July 12 for a holiday celebration of their 50th birthdays and 15th wedding anniversary. The children's Hungarian passports needed renewing, so Attila applied through the Hungarian consulate and the travel documents were sent to an authority in Hungary before being posted to the UK. They were posted to the family from an office in Edinburgh via the second-class-signed-for service on June 7. Mate's arrived two days later, but there was no sign of Liah's. Attila made calls to Royal Ma){kind=link}
Attila Cseke, had to fly to Hungary to collect a passport for his daughter after a postal delay and requested compensation for the £300 trip, but was not impressed with the offer
A dad forced to fly to Hungary at a cost of £300 to collect a passport following a postal delay was left raging when he was offered a measly eight stamps in compensation.
Dad Attila Cseke, from St Andrews, Scotland, cancelled his daughter Liah’s passport when it hadn’t arrived ten days after his son Mate’s – despite both being posted on the same day. The 50-year-old applied for a new passport but was worried it wouldn’t reach their home in time for their holiday three weeks later – so he spent £300 on an overnight trip to Hungary to collect the document.
On his return Attila, who is originally from Hungary, asked Royal Mail for compensation. However, he was left raging when he received a book of eight first-class stamps by way of an apology.
Attila told the Daily Record : “They are just not considering the human element of this at all. The whole thing was very distressing. It was shocking to see how a big company can approach a situation like this.