. Loads of people said there was nothing wrong with it. It's a tiny millimetre tear. We don't know why it was turned away." Suzanne says the family also withdrew £3,000 worth of Thai baht currency which they are now unable to use, and are hoping to claim back on travel insurance. If you're heading abroad this summer, there are some key passport checks to make before you even set off for the airport - and Brits are being urged to check documents weeks before they travel, to allow for leeway if yo){kind=link}
Suzanne Senior, her husband Steven, their daughter Bethany and her boyfriend were due to fly out to Thailand from Manchester Airport on Friday with Qatar Airways
A family missed out on a trip of a lifetime costing £7,000 because of a tiny issue with one of their passports.
Suzanne Senior, her husband Steven, their daughter Bethany and her boyfriend were all supposed to fly out to Thailand on Friday, to spend some quality time together exploring the islands around Phuket. What should have been a dream trip quickly turned sour when the family arrived at Manchester Airport and headed to check-in, where an employee noticed a defect in Bethany’s passport, Manchester Evening News reported.
There was a small rip on the 24-year-old’s photo ID page so the employee refused to accept the damaged document, meaning Bethany was not allowed to fly. Suzanne and Steven decided to stay behind with their daughter while her boyfriend chose to travel to Thailand alone.
In a bid to salvage the trip, Suzanne paid another airline £5,000 so the three of them could go to Turkey. They flew out the same day, with Bethany’s passport accepted this time.