![Pinterest](https://pinterest.com/pin/create/button/?url=https://uknews.evprotec.com/family-holiday-turns-into-nightmare-as-they-discover-flight-doesnt-actually-exist/&media=https://uknews.evprotec.com/wp-content/uploads/2023/08/0_SDC_MDG_CHP_56131JPG.jpg&description=Neil and Michele Travis spent £6,000 on business class with Aer Lingus from Manchester Airport to visit friends, but their connecting flight at JFK International Airport to Fort Lauderdale with Jet Blue did not exist A couple who spent £6,000 on journeys for a long-awaited trip to the US arrived for their connecting flight - only to discover that their booking did not exist. Neil and Michele Travis treated themselves and 20-year-old daughter Georgia to business class seats for the trip from Manchester Airport, intending to see friends in Fort Lauderdale. They landed in New York for their connecting flight at JFK International Airport, but the journey with Aer Lingus' partner Jet Blue didn't exist. Although there was a connecting flight leaving that evening, it was fully booked and Aer Lingus couldn't get them on another flight for two days. Michelle, an accountant, described the experience as a "nightmare from start to finish". Michele managed to find her family an American Airlines flight from Newark the following day and claims they were given assurances they would be reimbursed for the cost. This, though, was impacted by a storm as the pilot tried to land. Having waited in the hope that the storm would blow over, the pilot then announced that the plane would have to land at Palm Beach as it had "run out of fuel" - adding a further hour to their journey. Despite finally arriving, the anxious family - from Alsager, Cheshire - couldn't shake off their fears that the exact same issues would be faced on the return home. Both Neil and Michele sought assurances from the airline, and he even went to the airport the day before they were leaving to make sure they were on the system. Neil was shown their names and his mind was put at rest. However, when they arrived the next day his ticket was "invalid" and his wife and daughter were not on the system, reports Stoke-on-Trent Live. Although Jet Blue managed to sort seats for Neil and Michele, there was no tickets left for th){kind=link}
Neil and Michele Travis spent £6,000 on business class with Aer Lingus from Manchester Airport to visit friends, but their connecting flight at JFK International Airport to Fort Lauderdale with Jet Blue did not exist
A couple who spent £6,000 on journeys for a long-awaited trip to the US arrived for their connecting flight – only to discover that their booking did not exist.
Neil and Michele Travis treated themselves and 20-year-old daughter Georgia to business class seats for the trip from Manchester Airport, intending to see friends in Fort Lauderdale. They landed in New York for their connecting flight at JFK International Airport, but the journey with Aer Lingus’ partner Jet Blue didn’t exist.
Although there was a connecting flight leaving that evening, it was fully booked and Aer Lingus couldn’t get them on another flight for two days. Michelle, an accountant, described the experience as a “nightmare from start to finish”.
Michele managed to find her family an American Airlines flight from Newark the following day and claims they were given assurances they would be reimbursed for the cost. This, though, was impacted by a storm as the pilot tried to land. Having waited in the hope that the storm would blow over, the pilot then announced that the plane would have to land at Palm Beach as it had “run out of fuel” – adding a further hour to their journey.