11 September, Wednesday, 2024
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Mum hailed as icon 20 years after being portrayed as a ‘cow’ on TV

A mum who appeared on the reality TV show Airline has opened up about being hailed as an ‘icon’ 20 years on, with her no-nonsense attitude leaving modern fans in stitches

A mum who appeared on fly on the wall TV series Airline has opened up about being hailed as an “icon” by TikTok users 20 years on.

Jane Lee went by the name Jane Boulton back in 1998, when the ITV show first aired. At the time, she’d been working on the Easyjet desk at Luton Airport, dealing with a range of customer issues and complaints.

She quickly became known for her no-nonsense attitude when dealing with customers, but looking back feels she was wrongly portrayed as “such a cow”, with her “empathetic and sympathetic” rarely shown.

Jane, who now leads a quieter life away from the limelight was amazed when, around four months ago, one of her teenage children advised that footage of her was “all over TikTok”.

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