A regional grocery chain has been praised by shoppers after it refused to install self-checkout machines at its stores, claiming they ‘limit human interaction’ and don’t protect jobs
Shoppers have praised a supermarket chain after officials said they refused to introduce self-checkout machines.
Supermarket giant Sparkle Markets took a defiant stand in the face of major chains that are rolling out self-service features and trialing new technology.
Amid a difficult American economy and a suffering job market, the move by the regional grocery chain pleasantly shocked customers.
Unlike most supermarket mega-chains, Sparkle Markets – which is based in Eastern Ohio, Western Pennsylvania and West Virginia – will not be implementing any self-checkout machines.