Janet and Jim Baker were hugely excited about the “once-in-a-lifetime” trip to see the Northern Lights as so headed down to Southampton from Tunbridge Wells to board the TUI ship
Pensioners missed out on a trip of a lifetime with TUI due to a passport blunder.
Janet and Jim Baker, 75 and 65, drew on their life savings and cashed in part of a pension to make the trip possible.
The couple were hugely excited about the “once-in-a-lifetime” trip to see the Northern Lights which came amid health and financial issues, Kent Live reported.
It was only once they made it to Southampton’s docks ready to board the TUI ship that they realised there was a problem.