NEWS… BUT NOT AS YOU KNOW IT
A seriously ill pensioner who called NHS 111 was given the number for Tesco instead of a pharmacy.
Sally Jones described her mum Julia Jago’s experience with the service as ‘horrifying’ and ‘farcical’.
The 89-year-old, from Ashford, Kent, phoned after throwing up brown liquid and struggling to keep food down for days.
She was given a telephone number which the operator said was for a nearby chemist, but when Sally dialled it went through to the supermarket’s customer services line instead.