 Then around 35 minutes later, I arrived at the venue and it was busy with waiters darting across the venue. It seemed like there was a hurried atmosphere and it was difficult to flag anyone down. I finally managed to speak to a member of staff who told me my order would take further 10 or 15 minutes, which was going to make me massively late. I considered just leaving it but readers have expressed online in the past when we've reviewed a place poorly that we should give the takeaway or restaurant a chance to resolve the situation more amicably. I also thought it would be a good litmus test to see how they responded to a complaint and what sort of resolution they would offer. So I asked the manager, who seemed like a nice guy, politely if they could make it up to me in){kind=link}
When it comes to food, often tensions can run high. It can be a stressful experience whether you’re the one cooking it or if you’re waiting for it – especially if it isn’t going to plan.
Our colleagues at Leeds Live had a particularly tense experience when they ordered a takeaway pizza from an Italian restaurant at Thorpe Park in Leeds.
The experience at Franco’s wasn’t quite what they expected, with the pizza taking twice as long to prepare than staff originally advised and with no urgency in offering to make up for the delay.
To top it off the owner told them to “shut up” when they queried the bill, leading the paper to dish out a rather disappointing one star review, the Manchester Evening News reports.
To discover how the simple act of ordering a pizza went wrong for Samuel Port, read on: