The roads quango only met its 10-minute response time target in September, more than a year after its original deadline
National Highways was last night accused of failing motorists by taking 14 months to meet its 10-minute smart motorways’ response time deadline.
The quango responsible for the controversial roads committed to reducing the time it takes traffic officers to reach drivers stranded on motorways without a hard shoulder from 17 minutes in 2020 to 10 minutes by July 2021.
National Highways met the target in September, more than a year after its original deadline, with an average of nine minutes and 49 seconds, according to figures seen by the Press Association.
The response time relates to stretches of “all lane running” smart motorways where emergency areas are more than a mile apart.